Returns Policy

We want you to love our portable hard drive.

If for any reason you are not completely satisfied with your purchase, please email services@otcpp.com within 30 days of original purchase for instructions on how to return OTCPP for a refund or exchange.

Refund
Returns must be in original condition. Return shipping costs are the responsibility of the buyer.

Returns Address:
Company: Shenzhen Yaosheng Technology Co., Ltd.
Address: 4th Floor, Building 6, Longbi Industrial Zone, Wuhe Avenue, Longgang District, Shenzhen, Guangdong, China
Phone: +86 13260633979

The airbill number and clear photos of the returned parcel are required after the buyer send the parcel. Before shipping a return, photograph the item for your records. After confirming the return shipping information, we guarantee a refund within 15 days.


Exchange
If your item(s) are broken or defective, please email us right away at services@otcpp.com so we can make it right!