Returns Policy

We want you to love our portable hard drive.

If for any reason you are not completely satisfied with your purchase, please email within 30 days of original purchase for instructions on how to return OTCPP for a refund or exchange.

Returns must be in original condition. Return shipping costs are the responsibility of the buyer.

The airbill number and clear photos of the returned parcel are required after the buyer send the parcel. Before shipping a return, photograph the item for your records. After confirming the return shipping information, we guarantee a refund within 15 days.

If your item(s) are broken or defective, please email us right away at so we can make it right!